HELLO, I AM KHADIJAH (THE OWNER). PLEASE KEEP IN MIND, WHEN BOOKING YOUR APPOINTMENTS THERE IS ONLY A 15 MINUTE GRACE PERIOD ON THE DAY OF YOUR APPOINTMENT. UNLESS YOU AND I TALK PERSONALLY. ALL DEPOSITS MADE ARE NON-REFUNDABLE. THE DEPOSIT IS DEDUCTED FROM YOUR TOTAL COST OF SERVICE NO MATTER WHICH STYLES YOU CHOOSE. ONCE YOU BOOK YOUR APPOINMENT YOU WILL RECEIVE A CONFIRMATION TEXT. TWO DAYS BEFORE YOUR APPOINTMENT I WILL SEND ANOTHER CONFIRMATION TO REMIND YOU OF YOUR UPCOMING APPOINTMENT. WHEN CANCELING YOUR APPOINTMENT PLEASE MAKE SURE IT IS DONE 48 HOURS IN ADVANCE. IF YOUR CHILD CAN NOT SIT FOR TWO HOURS, I WILL NOT BE ABLE TO SERVICE YOU. I PROVIDE ONLY 1 & 1B HAIR FOR ALL OF MY STYLES. IF YOU WANT OTHER COLORS THAT IS AN ADDITIONAL FEE DEPENDING ON THE COLOR. PLEASE FEEL FREE TO CONTACT MANAGEMENT AT 2672581589 IF THERE ARE OTHER QUESTIONS YOU MAY HAVE.